Contact Us

 

We have a great team waiting to assist you, but please be aware that at busy times it can take a day or two to respond to enquiries.

We answer emails oldest to newest so please don't resend an email within this two day period as this may put you to the back of the queue.

online@huubdesign.com

FAQ's - Before contacting us please visit our frequently asked questions here.

SIZING - Please state the product, along with your height and weight.

ORDERS - Orders can currently take up to 6 working days to be delivered. Please hold off contacting us before 7 working days as the chances are your delivery will be imminent. 90% of orders are arriving within this time, but as you know we seem to be in a new world of uncertainty, so due to the current situation the odd order may take a little bit longer. Our staff are working as hard as possible to get your delivery to you, and we thank you for your patience during this time.
Please include your HUUB order number when you do contact us.

EXCHANGES & RETURNS - Please Click Here and read the exchanges & returns page before sending your message. 

Office Hours - During Coronavirus Pandemic
The office will be closed for visitors during this time.
To contact us please use the Live Chat, this will be manned 5 days a week.

 

Office Address: HUUB Limited, 34 Full Street, Derby, DE1 3AF
+44 (0) 1332 760662 (please email or use the chat to contact us)